Questions Hotels Should Ask a Bedbank Before Signing
Short answer: before signing with a bedbank or wholesaler, a hotel should know who the end buyers are, how net rates are kept confidential, how parity is protected, when and how it gets paid, which cancellation conditions apply, how guest data is used, and which legal entity signs the contract. Each answer should be in the written agreement, not only in a sales conversation.
Part of our guide for hotels selling rooms to B2B buyers in Vietnam.
Seven questions to ask
1. Who buys the rooms
Companies, travel agencies, tour operators, OTAs, or individual travellers. The answer tells you whether this is a trade channel or another consumer channel.
2. How are net rates protected
Ask whether net rates can be published or passed to third parties, and what the buyer agreement says about it.
3. How is parity handled
Ask whether your public-rate or parity conditions are passed on to resellers and applied to their public pricing.
4. How and when you are paid
Payment terms should be written per agreement, including deposits for group business.
5. Which cancellation conditions apply
Your cancellation and amendment conditions should be loaded as you set them, per rate.
6. How guest data is used
Guest details should be used only to fulfil the booking.
7. Who signs the contract
Check the legal entity, its address and its track record in your market.
Why each question matters
Buyers decide channel conflict
A supplier that sells to individual travellers competes with your own website. A B2B supplier reaches companies and agencies you would not easily reach one by one.
Confidentiality protects your public rate
If a net rate appears online as a room-only price, it undercuts your public rate and other channels notice.
Payment terms affect cash flow
Group room blocks with deposit, balance and release dates are easier to plan than open requests.
The signing entity carries the obligations
Confidentiality, payment and data use are only as strong as the company that signs for them.
How Bedtara answers these questions
| Question | Bedtara |
|---|---|
| Who buys the rooms | Companies (HR, admin and finance staff booking employee and guest stays, often with a VAT invoice), travel agencies, tour operators and OTA partners, plus company trips and group room blocks. B2B only, no sales to individual travellers. |
| Net rate confidentiality | Net rates are confidential and never published or disclosed to third parties. |
| Rate parity | Partners resell under their own brand. Where an agreement sets public-rate or parity conditions, partners apply them to their public pricing. |
| Payment | Payments follow the written agreement. Group room blocks are quoted with deposit, balance and release schedule. |
| Cancellation | Cancellation and amendment conditions are part of the agreement and loaded with your room types and rates. |
| Confirmation | Bookings are confirmed with the hotel in writing. |
| Guest data | Used only to fulfil the booking. |
| Who signs | Dong Thi Co., Ltd, which operates Bedtara and has worked in Vietnamese travel and accommodation since 2008. |
What to prepare before the first call
Having this ready shortens the contract stage, whichever supplier you talk to. For Bedtara, it is the information used to load your hotel, room types and conditions.
- Hotel name, address, star rating and reservations contact
- Room types with occupancy and inclusions per rate
- Net rates by season
- Cancellation and amendment conditions
- Meeting and event facilities, if any
- Invoicing details
Send them through our contact page.
Questions
What should a hotel check before working with a bedbank?
Who the end buyers are, how net rates stay confidential, how parity is handled, payment terms, cancellation conditions, guest data use and which company signs the contract.
Is it safe for hotels to give net rates to a wholesaler?
It depends on the agreement. Net rates should be confidential, sold only to business buyers under their own brand, and covered by parity conditions where the hotel sets them.
Does Bedtara sell hotel rooms to individual travellers?
No. Bedtara is B2B only and sells to companies, travel agencies, tour operators and OTA partners.
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Get these answers in writing
Start a written agreement with Dong Thi Co., Ltd to sell your rooms to B2B buyers through Bedtara.