Hotel Wholesaler vs DMC, Which One Does Your Agency Need?
Short answer: a hotel wholesaler, or bedbank, supplies rooms only, at net rates, for agencies to package and resell. A DMC (destination management company) runs the whole ground program: transfers, guides, activities, events, and the hotels inside it. Use a wholesaler when you build the trip yourself; use a DMC when you want the destination handled end to end.
Part of our guide for travel agencies booking hotels in Vietnam.
Side by side
| Hotel wholesaler | DMC | |
|---|---|---|
| Supplies | Hotel rooms | The full ground program, including hotels |
| Pricing | Net room rates | A net price for the program |
| Who designs the trip | The agency | The DMC, with the agency |
| On the ground | Booking support and in-stay hotel issues | Guides, transfers, operations, and escalation |
| Best for | FIT stays, business travel, room-only and self-built packages | Groups, incentives, MICE, and multi-day itineraries |
When to use which
Use a wholesaler when
You only need rooms, you already have transport and guides, or you sell hotel stays on their own.
Use a DMC when
The trip has several services and days, the group needs operations on the ground, or you want one point of escalation.
Bedtara is the hotel wholesaler. For full ground programs in Vietnam, our sister brand Dong DMC, a B2B inbound destination management company in Vietnam, works with travel professionals at net rates. Both are brands of Dong Thi Co., Ltd.
Questions
What is the difference between a hotel wholesaler and a DMC?
A hotel wholesaler supplies rooms at net rates. A DMC runs the whole ground program, including transfers, guides, activities, and hotels.
Can an agency use both?
Yes. Many agencies book room-only stays through a wholesaler and send group programs to a DMC.
Does Bedtara arrange tours and transfers?
No. Bedtara supplies hotel rooms. Full ground programs in Vietnam are handled by our sister brand Dong DMC.
What is a bedbank Net vs commission rates White-label vouchers Group hotel rates
Need rooms only?
Send the city, dates, and rooms for your client.